Honestly, even though the price tag on the deal looked really stupid for many years Salesforce seems to have struck gold with the Slack acquisition years later On top of all the data and workflow synergies they realized with this acquisition making core CRM stickier Net New Annual Order Value (NNAOV) grew at its fastest pace this quarter off the back of Slackbot growing 150% quarter over quarter In plain English: Slackbot, and by extension Slack is one of the first clear instances of REAL, material AI inside of software, and this is likely just the beginning $CRM
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