This is EXACTLY why I’m so bullish on $NOW and its long-term AI opportunity… ServiceNow recently highlighted how the City of Raleigh is using its AI agents, and the results are pretty incredible. - 66% reduction in IT service desk costs - Nearly 50% of IT requests resolved autonomously - 98% of tickets routed correctly on the first try - Over 20 workflows automated And this is what really excites me about ServiceNow. We’re starting to see how much value its technology can deliver to organizations through automation, efficiency, and lower operating costs. I think investors are seriously underestimating just how big this opportunity could become.
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